Our Process

A clear, structured advice framework.

We follow a consistent process so you always know what to expect and what will happen next. The detail of each step is tailored to your situation, but the framework remains the same.

Introductory meeting

We start with an introductory meeting to understand your situation at a high level, discuss your goals and explain how we work, including our fee structure and the types of advice we can provide.

This meeting is exploratory only and does not include personal financial advice.

Scope and engagement

If we both wish to proceed, we agree the scope of advice and services to be provided. This includes which areas of your financial life we will focus on, any limitations, and the fees payable.

This is documented in an engagement letter so expectations are clear on both sides.

Analysis and recommendations

We review your current position in detail, gather information and consider potential strategies. We then prepare a written Statement of Advice outlining our recommendations, reasons, risks, and costs.

We meet with you to explain the advice in plain language and answer your questions.

Implementation

Once you are comfortable with the recommendations and have given your consent, we help implement the agreed strategies, such as setting up portfolios, arranging insurance, or working with your other advisers.

Review and ongoing service

Financial plans need to be monitored and adjusted over time. We offer ongoing review services to help keep your plan aligned with your goals, legislation changes and market conditions.